Our experience was with the service dept. Our 2016 Sprinter Van "check engine" warning came on and showed a number of codes. The service dept. meticulously worked through them all and rechecked after replacing a couple sensors. A lessor shop would have reset the code and sent us on our way. We now have the confidence to continue our journey across the country. Thank You Mercedes of Athens!
By far the best experience we have ever had at a dealership. Michael helped us find the perfect vehicle to suit our needs and took the time to make sure we understood all the functions of our new SUV. In addition, he was very knowledgeable and available to answer any questions or address any concerns we had later. A thank you to Curtis also for taking us through the financial aspects of our purchase! Truly an overall enjoyable experience!
I love the service staff. I've been going here for years.
I couldn’t believe that a dealership 4 hours away would actually deliver a car to my door, but they did. I also can’t believe that I would have ever considered buying a car based on website pictures. Kareem was amazing and arrived at 9 pm and had to make the drive back to Georgia. He took his time showing me the features of the car and setting up my contacts for Bluetooth. Awesome guy!
Outstanding service from start to finish. I appreciate the superb professionalism I experienced. Eric was amazing! I couldn't have had a better car purchase experience.
Excellent people to do business with. My wife and I were interested in upgrading to a new GLE 350 and these guys made it happen. Kareem even delivered it to us while we were out of town. Dave and Kareem were extremely helpful in answering our questions and really cared about the customer. Definitely the most convenient vehicle purchase we’ve ever made. We look forward to doing business with these guys again.
Eric is a superb salesman. He's a hard working, very polite, common sense individual. He makes the car purchase process delightful. A good salesperson is like a good barber, once you find one, you keep coming back! Thanks Eric.Sincerely,J
We found the car we wanted online and couldn’t be happier. Dave and Kareem made the process very easy and painless. They even delivered the car to us since we live out of town. We look forward to doing business again with Mercedes of Athens.
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